humanLAB takes a 2 tiered diagnostic approach to understanding and evaluating a businesses touchpoint capabilities.

STRATEGY DOCUMENT

I’ve developed a robust & detailed Retail, eCommerce & Customer Experience diagnostic process, referred to as X-Ray Diagnostic to help brands & eCommerce platforms to navigate digital transformation while capitalizing on immediate incremental opportunities.

STRATEGY DOCUMENT

STRATEGY DOCUMENT

STRATEGY DOCUMENT

The morning of September 27^th  2019 was the day at approximately 7.40am that my achilleas tendon exploded. It went pop, well it sounds more like a huge bang, like a gunshot went off inside your body and my tendon rolled up to the top of my calf.​

You’ve likely heard the saying: “A jack of all trades is a master of none.”

It warns against the futility of pursuing too many disciplines. Be a specialist, or you’ll be nothing.

It may surprise that isn’t the whole story. Here’s the original full quote….

It tastes even better than it looks, if that is even possible! The burger is accompanied by either your choice of sweet potato fries or traditional fries. However, if you ask nicely the owner Eddie you can sometimes have both! ​

Now what’s in THE CHRISTOPHER?

Not a lot of words needed to describe my morning view.​
You could never get tired of it.
I’ve been in lockdown in Phuket Thailand now for almost 8 months. I moved here post my injury from Bangkok to work on developing the cancer hospital.​
That project has been suspended so I have my luggage packed and ready to move on.​
I’m willing and ready to relocate to my next project, role and adventure.